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FAQs
How do I Place an order?
To place orders please contact our customer service representatives.
How do I know what type of bladder will be the best fit?
To find what type of bladder would be the best fit TCB has a Fitment Form on our Web site that allows you to complete certain information in order for TCB to recommend a specific product for your needs. Or you can contact Tim Cain, our Quality- Research & Development Specialist at 501-570-7545 or tim.cain@tirebladders.com.
What do I do if I have a problem or concern with TCB or one of its products?
Please contact our Quality Service Specialist, Ken Phelps at 501-570-7544 or email him at ken.phelps@tirebladders.com.
Who do I contact if I have a question about a previously placed order?
Please contact our customer service representatives: Allison Magann (501)570-7599, allison.magann@tirebladders.com, or Rhonda Myers (501)570-7518, rhonda.myers@tirebladders.com.
Who do I contact if I have a question about an invoice I received or should be receiving?
Please contact our Accounts Receivable department at 501-570-7547 or email Allison Magann at allison.magann@tirebladders.com or Ben at ben.hollowell@tirebladders.com.
How long will it take my product to ship?
Shipping times vary depending on the location and the order. Our average shipping time is 10 days or less, however, just-in-time shipments are available. If you have a question about shipping please contact our Logistics Manager, Stuart Serlin at (501) 570-7535 or email Stuart at stuart.serlin@tirebladders.com.
Who do I need to contact if I am interested in job opportunities at TCB?
TCB is always looking for dedicated employees who will appreciate a locally owned and operated business. If you are interested in completing an application please contact our Human Resource Director, Shirley King at 501-570-7516 or email Shirley at shirley.king@tirebladders.com.
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